Frequently asked questions

Why am I seeing {disarmed} notices in some of my email subjects?

Why am I seeing {disarmed} notices in some of my email subjects?

The {Disarmed} tag is added by our MailScanner software when it has detected and disarmed potentially dangerous HTML content in an email. This notice is intended to inform you as the recipient of an email message that could, but not necessarily have nefarious intent.
 
MailScanner does not necessarily catch all negative content, so care should always be taken when clicking on any links or attachments in any email message, even when the {Disarmed} notice is not included in the subject.

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